Payments Made Simple
Seamlessly authorize payments directly from your bank account while maintaining control, visibility, and security.
Simplified Payouts
Pay Directly From Your Bank
Make payouts directly from your business’ bank account via Duplo, bypassing the need for wallet transfers.
Make High-Value Transactions
Handle large payouts securely and maintain control over your bank funds.
Flexibility for Existing Agreements
Comply with your bank’s MOUs while benefiting from Duplo’s expense management capabilities.
Improved Access and Visibility
Customizable User Access
Manage which team members can view bank balances when making payments, ensuring secure and controlled access.
Mandate Tracking
Easily view and track all your active mandates to stay on top of your account activity.
Bank Balance Insights
Easily view bank account balances to make informed decisions about funding your payouts.
Flexible Payment Options
One-Time and Recurring Payments
Easily set up direct debit for both one-time and recurring payments.
Improved Trust and Control
Stay in control of your funds by paying directly from your bank account.
Customizable Use Cases
Set up direct debit for easy payments and collections—customized to fit how your business works.
Make payments directly from your bank account
1
Connect Account - Link your bank account(s) with Duplo
2
Choose Signatory Type - Select your preferred signatory type- single (only one user is required to approve direct debit mandate) or multiple (two or more authorized users must jointly approve the mandate)
3
Verify - We will submit your mandate to NIBBS for approval. This usually takes between 48-72 hours
4
Approve and Pay - Once all is in order, approve your expenses and make payments directly from your linked account(s)
Built to integrate and share data with your finance tech stack
Got questions? We've got answers
How is direct debit different from the wallet funding method?
With the wallet method, you must first move funds into your Spend wallet before making payments. With direct debit, funds are pulled directly from your bank account when a transaction is initiated — no pre-funding required.
Which banks do you support?
We currently support Direct Debit with UBA, GTBank, and Access Bank. We are continually
expanding our list of integrated banks.
Is direct debit safe and secure?
Yes. All direct debit transactions are processed through secure, encrypted channels and
comply with regulatory standards and bank authorization protocols.
Are there any limits on direct debit payments?
No, the limit is set by your bank. This limit applies to all customers using direct debit.
Can I cancel or stop a direct debit transaction?
You can cancel a scheduled direct debit before it is processed. However, once a debit has been authorized and processed, it cannot be reversed unless there is a failed or disputed transaction.
Can I switch between wallet and direct debit at any time?
Yes. You can choose your preferred payment method at the point of transaction- wallet or direct debit- depending on what suits your needs at the time.
Can I set up more than one direct debit account?
Yes. You can add and activate multiple business bank accounts for Direct Debit. When you are making your transaction, simply select your preferred account.