About Baobab+ Nigeria

 Baobab Plus Nigeria Limited is a social enterprise dedicated to bringing affordable solar energy and digital solutions to underserved communities across Africa. With operations in multiple countries, Baobab+ Nigeria empowers households and entrepreneurs with access to essential technology, helping bridge the digital divide.

The Challenge: A Payment Process That Was Too Slow for a Fast-Moving Business

For Baobab+ Nigeria, a company dedicated to bringing affordable solar energy and digital solutions to underserved communities, managing payments shouldn’t have been a daily struggle. Yet, it was.

Their expense approval and payment processes were long, cumbersome, and inefficient. Processing payments required multiple layers of approvals, delaying transactions that should have been swift. Accuracy was a concern, and the team often hesitated, worried about making mistakes that could have costly consequences.

Simply put, their payment process took time away from strategic work.

The Duplo Solution

When Baobab+ Nigeria turned to Duplo, they were looking for a way to work smarter and more efficiently and that’s exactly what they got.

• Expense Processing, Streamlined: Payments that once took hours are now fast, reliable, and accurate. The team no longer worries about errors as everything is structured, organized, and easy to track.
• Automation & Approvals: With Duplo, Baobab+ Nigeria can approve expenses and process payments in just one click. No more back-and-forth emails, no more guesswork, just smooth, defined timelines for every step of the payment process.
• Simplified Wallet Funding: Funding their Duplo wallet has become effortless, ensuring that payments can be made quickly without unnecessary delays.
• A Responsive Team for a Seamless Setup: One of the biggest concerns with adopting new financial tools is the learning curve. But with Duplo, the transition was easy. Our team is always available to answer questions, provide guidance, and ensure a smooth onboarding experience. 

The Results

Since implementing Duplo, their finance team has:

• Consolidated multiple layers of approvals into one seamless process
• Eliminated unnecessary delays and confusion
• Gained confidence in their payment accuracy and security

Now, they can focus on scaling their impact rather than worrying about payment processes.

Here’s what Mariam Decoco, Head of Finance at Baobab+ Nigeria has to say about her experience using Duplo’s approval workflows-

“I had an internal policy that I was using before, but when I looked through the Duplo platform, I realized it provided additional compliance features, such as setting approval limits, defining approval authorities, and structuring my workflow channels. For example, Charles can raise a request, Hope reviews it, and once Hope approves, it moves to another person, Blessing, who cannot approve anything above a set amount. This structured process allowed me to consolidate everything into a formal internal document for my company, making our operations more efficient and effective. So, looking at this, I would say Duplo has been incredibly useful. Automating expense management ensures compliance, whether it aligns with internal policies or government regulations.”

What’s Next for Baobab+ Nigeria?

With expense approvals and payments running smoothly, Baobab+ Nigeria is already looking ahead. 

Their next goal? Integrating Duplo with their accounting software for even greater efficiency and with Duplo’s upcoming cross-border payment features, they’ll soon be able to expand operations without worrying about international payment complexities.

Want to simplify your payments like Baobab+ Nigeria? Book a demo with our team